Brilliant Sales & Customer Service Co-ordinator required.

Major Responsibilities:
* Maximise profitable sales.
* Build and maintain sales relationships with existing and new customers.
* Efficiently respond to and follow up sales leads and enquiries & record conversion to sales rate.
* Maintain database of sales leads and enquiries progress sales order processing through sage line 50.
* Monitor customer contact frequency & arrange customer service calls if required.
* Resolve customer queries.
* Liaise with sales agents to maximise sales.
* Maintain communication with sales agents to resolve queries and keep them informed as necessary including a daily despatch report.
* Deal with incoming phone calls and direct them accordingly.
* Adhere to agreed Company procedures.
* Liaise with operations manager regarding possible despatch times.

Position Qualifications
Experience:
* Excellent communication skills, both verbal and written.
* Excellent people skills.
* Good administrative skills.
* Experience in a sales or customer service environment is essential.
* Computer literate, including Word, basic Excel and Outlook.

Education:
At least 5 GCSE's or equivalent, including Mathematics and English A-C

Personal Characteristics:
An outgoing professional person, able to interact effectively with a wide variety of people
Able to project a positive, welcoming image of the company at all times
Able to use sound judgment, employing discretion as appropriate
Self motivated, able to independently prioritise and organise own work load

To apply please send CV and salary expectations to Debbie Crebbin  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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No Agencies please